Software Engineer - Member Experience Delivery

Responsibilities

• Partner with others to identify resolutions to known issues, impacts to project or production outcomes if not resolved, and determine when to escalate when necessary. h.
• Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience.

Preferred

Previous full MEAN Stack Development Experience AWS and Github Actions Experience Experience working within an Agile team environment. Experience partnering with global staffing vendors to deliver on commitments Required: Bachelor’s degree in Computer Science, MIS, or related field of study and at least 1 year of software development experience (e.g., Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 5+ years of related and applicable experience. Strong analytical problem-solving skills with high attention to detail and experience troubleshooting and developing technical solutions. Strong ability to gather information, conduct root cause analysis, define problems, recommend solutions, verify outcomes, and optimize results using data. Demonstrated ability to build relationships and communicate effectively with stakeholders. Ability to communicate with and coach/mentor team members while demonstrating professionalism and accountability. Ability to thrive in a fast-paced environment with changing priorities and strong time management skills. Eagerness to learn, stay current on industry trends, and maintain a continuous learning mindset. Ability to collaborate effectively and earn trust and respect from peers, leadership, and stakeholders. Ability to support and work within a diverse development team model including global staffing and crowdsourcing.

a. Provide development and/or production support for key software applications and systems. Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements. b. Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable. Apply the reference architecture, contribute to reusable assets, and produce technical specifications sufficient for development teams. c. Partner and problem-solve with the UX team in the development of solutions that improve the user experience, pass minimum accessibility or usability criteria. d. Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions. e. Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization. Provide analysis of defects to find root cause. f. Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives and support benefits realization. g. Identify issues and think through challenges in the form of options and solutions.

Collaborate and work as a team to accomplish goals and/or solve problems. i. Other duties as assigned. All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity

Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com Please inform us if you meet the definition of a " Covered DoD official ". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources: Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.

Why Wellmark

We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.