Customer Account Representative

Responsibilities

• Build and maintain positive relationships with customers.
• Serve as a primary point of contact for assigned customer accounts.
• Respond professionally to customer questions and requests.
• Provide accurate information regarding products, services, and account-related matters.
• Assist customers with identifying solutions that meet their needs.
• Maintain organized and accurate customer account information.
• Follow up with customers to ensure satisfaction and address outstanding concerns.
• Collaborate with internal team members to provide a smooth customer experience.
• Identify opportunities to strengthen customer relationships and improve account satisfaction.
• Maintain professionalism and attention to detail throughout every customer interaction.
• Support company goals while consistently delivering high-quality service.

Responsibilities

Strong verbal and written communication skills. Professional and customer-focused attitude. Strong interpersonal and relationship-building abilities. Ability to stay organized and manage multiple priorities. Problem-solving and critical-thinking skills. Comfortable working independently and as part of a team. Reliable, adaptable, and detail-oriented. Ability to communicate confidently with customers and colleagues. Willingness to learn and develop new professional skills.

Competitive salary of $50,000–$57,000 per year Full-time career opportunity Professional training and development Career growth opportunities Opportunities to develop valuable business and customer management skills Supportive and collaborative work environment Exposure to customer relations and account management Opportunities to take on greater responsibilities as you grow within the company

Strive Global is a growing organization focused on creating meaningful customer experiences, strengthening brand presence, and developing talented individuals into confident professionals. We believe great results come from strong communication, positive interactions, and a team that is motivated to grow. Our environment is professional, collaborative, and designed to give team members opportunities to develop valuable skills while contributing to ongoing promotional and customer engagement initiatives.