Vulnerability Management Analyst

Responsibilities

• -Host Based Security System (HBSS)
• -Implement software patches and security fixes when it cannot be done using enterprise MECM
• -Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.
• -Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.
• -Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs
• -Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.
• -Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

Requirements

• -Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)
• -Working knowledge of Microsoft Active Directory
• -Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.
• -Ability to resolve issues quickly and efficiently to comply with metric requirements.
• -Proficient with computer, network, and server hardware
• -Strong customer service skills
• -Strong written and verbal communication skills
• -Ability to work in a team environment
• -General Knowledge of the following systems and tools: HBSS, ACAS, and ARAD
• -Knowledge of PowerShell and the ability to write custom scripts.
• -Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).

Job Requirements

• -Knowledge of PowerShell and the ability to write custom scripts.
• -Keen attention to detail.

Education / Certifications

• -Secret level DoD security clearance required
• -Security+ certification
• -Bachelor’s Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)