Inside Sales Rep [2641-141224]

About LevelUp

• LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners.
• For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support.
• We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.

Responsibilities

• Handle live chat and email from customers who have used, or are close to using, their free credits, and take calls when a customer would rather talk
• Explain package options and pricing in plain language and guide customers through checkout in Salesforce CPQ
• Handle common objections such as price or timing, following the sales playbook while keeping the conversation natural
• Hand large or multi-seat inquiries to the right account manager with clear notes
• Log every interaction in Salesforce, including detailed notes such as purchase intent, objections, and usage patterns
• Help customers who want a person to confirm before buying online
• Run outbound chat and email campaigns to existing customers based on how they use the product
• Experience closing deals over live chat, including handling several conversations at once and replying quickly
• Daily Salesforce or CRM use, keeping records complete without reminders
• Follows a sales playbook while adapting tone to each customer

Requirements

Qualifications & Experience

• 2+ years in B2B SaaS inside sales, chat sales, or an inbound SDR/BDR role
• A record of hitting sales targets, with numbers you can share (conversion rate, deals closed, quota attainment)
• Comfortable contacting existing customers by chat, email and phone
• Clear, friendly, correct written English, and confident spoken English on calls
• Ability to explain a credit-based consumption model (usage, burn rate, top-up) to a non-technical buyer and recommend the right package

Preferred

• Selling to accounting, audit or professional services firms
• Confidence learning and explaining AI-powered products
• Product-led growth (PLG) experience (converting free or trial users to paid)
• Salesforce CPQ or guided selling tools
• Multi-language capability (French, German, or Dutch)

Pay

Salary: PHP 45,000 plus on-target commission up to PHP 8,000

Benefits

• We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.
• Performance-based commission/bonuses
• Equipment provided
• HMO + 13th month pay

More Information

This is a fully remote position with a standard 40-hour fixed-schedule work week, requiring flexibility to cover night/mid-afternoon shifts across North American and European business hours, including Philippine holidays.