Dispensary Associate

Responsibilities

• Manage the patient check-in process while maintaining confidentiality and compliance
• Accurately fulfill and prepare patient orders promptly
• Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions
• Perform accurate cash handling in accordance with SOPs
• Maintain compliance standards and prevent diversion
• Assist with daily inventory counts and product organization
• Maintain a clean, organized, and well-stocked dispensary
• Adapt to varying sales volumes while maintaining a positive patient experience
• Provide product education and personalized guidance to patients
• Represent the Restore brand with professionalism and enthusiasm

Requirements

• Must be at least 21 years of age at the time of hire
• Basic math and computer proficiency
• Strong communication and interpersonal skills
• A genuine desire to help patients
• Strong listening skills and empathy
• Ability to build trust and rapport

About the Role

• Restore is seeking a part-time Dispensary Associate for our local store.
• This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education.
• Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.

Required Qualifications

Experience in customer service

(retail, hospitality, or patient-facing roles preferred)

Cash handling experience with strong accuracy

• Working knowledge of medical marijuana products and their potential benefits
• Ability to multitask in a fast-paced environment
• Flexibility to work opening, closing, weekends, and holidays

What You Bring

Compassion

Adaptability

• Comfortable with change and new processes
• Calm under pressure
• Team-oriented mindset

Growth Mindset

• Eagerness to learn and develop
• Openness to feedback
• Respectful and positive attitude
• Bonus If You Have
• Experience in the medical marijuana industry
• Advanced product knowledge
• Strong relationship-building skills
• A passion for patient education

Benefits

• Full-time and salaried team members are eligible for the following benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Voluntary Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)

Paid Sick Time

If this sounds like the environment you’ve been searching for, we’d love to meet you. Submit your resume and cover letter for review.