Ski Shop Technician

Responsibilities

• and assembled according to the company's standards. Your primary
• objective will be to provide high-quality customer service by assisting
• with product inquiries and providing technical support, and selling
• merchandising to customers.
• Assemble, maintain and repair outdoor gear and equipment, including
• ski & snowboard equipment.
• Perform quality assurance checks on all products prior to customer delivery.

Provide product information, advice, and recommendations to

• Provide support to sales associates with product knowledge and customers' recommendations.
• Keep the shop organized and tidy, including maintaining an inventory
• of necessary tools and supplies.
• Work collaboratively with the team to meet sales goals and provide exceptional customer service.
• Develop and maintain knowledge of products, industry trends, and competitors
• Other duties as assigned by management team and Lead Shop Tech.
• Greet and assist customers with their purchases
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Manage inventory levels and restock merchandise

Participate in company-wide promotions and marketing campaigns

• Continuously strive to improve customer satisfaction and exceed sales goals
• 1+ years of experience in a retail ski shop as a technician or similar role.

What you get to do everyday

What you bring to this role

• Strong mechanical aptitude and technical skills with outdoor gear and equipment.
• Excellent customer service skills and ability to communicate effectively with customers.
• Ability to work independently, manage multiple tasks, and prioritize effectively.
• Knowledge of the latest industry trends and products.
• Ability to work flexible hours, including weekends and evenings.
• Must be able to lift up to 50 pounds.
• High school diploma or equivalent.
• Technical certifications related to outdoor gear and equipment preferred.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store coaching and directing associates;
• selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs.