Scheduler (3 year fixed term contract)

Responsibilities

• Consulting with business specialists in order to understand detail of activities
• Identifying potential schedule delays and facilitating intervention in a timely manner
• Recommending actions to keep tasks and projects on time
• Answers phones and emails, schedules and confirms appointments, and inputs internal/customer data into company systems.
• Scheduling tasks across departments in order of defined business priority
• Realign scheduled tasks to match priority whilst resolving conflicts

Delivering exceptional customer service both internally and externally

• Escalating conflicts to the Planning and Scheduling Team Lead
• Produce reports in line with requirements set out by Team Lead
• Contributes to team effort and identifies/recommends enhancements to processes

Key Responsibilities

Skills, Knowledge and Expertise

Ability to understand and follow instructions

• Friendly, helpful and positive demeanour as well as a “can do” attitude
• Ability to multitask and manage conflicting priorities, used to working under pressure and to deadlines (essential)
• Excellent organisational/time management skills
• Good level of computer/software competency
• Ability to work quickly and accurately

Ability to problem solve

• Proven ability to build strong working relationships with colleagues and external stakeholders (essential)
• An understanding of scheduling practices/resource management techniques would be beneficial but not essential

Why join Guernsey Electricity Limited

Now is an exciting time to join Guernsey Electricity and you can play a critical role in helping Islanders transition to a more sustainable future.