Account Executive

Responsibilities

• Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
• Manage the development Beauty Educators and Retail Account Coordinators.
• Weekly touchbases with direct reports.
• Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
• Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
• Approve & manage attendance & time off requests in assigned markets.
• Partner with Regional manager for escalated client and employee issues in a timely matter.
• Ensure excellence in Headkount retailer relationships.
• Provide in-field retailer support based on the needs of the business.
• Ensure retailer policy and procedures are upheld to quality standards.
• Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.

Key Responsibilities

Partner with Human Resources in active recruiting and facilitating interviews.

Skills, Knowledge and Expertise

• Must be located in the New York City, NY market
• Minimum of 2 years managing Beauty Field Sales employees
• Excellent communication skills, both verbal and written
• Solid time management and prioritization skills
• Excellent coaching, mentoring, and teaching skills
• Excellent leadership and decision-making skills
• Ability to multitask and work efficiently under pressure
• Strong analytical and problem-solving skills
• Professional conduct in-store

Technology skills

• Passion for people in providing the ultimate customer service
• Passion for people in elevating their product knowledge
• Passion for product and the retail community

Competitive salary

• Join a diverse community of beauty professionals
• Company-sponsored medical benefits & ancillary benefits
• On-going professional coaching & education

Compensation

$85,000 - $90,000 / year