Bartender/ Server PM 400PM to 11:00 PM

The Restaurant Server is responsible for greeting guests, taking orders, serve food and beverages, and checking on guest to ensure complete satisfaction.

Responsibilities

•  Presents menu, answers questions, and makes suggestions regarding food and service and/or drink service. Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the guest(s) as requested.
•  Relays order to kitchen and serves courses from kitchen and service bars.
•  Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
•  Complete a check back after guest receives meal
•  Observe guests to respond to any additional requests and to determine when meal has been completed.
•  Compute bill and accepts payment.
•  Clears and resets tables at conclusion of each course and completely resets table in a timely manner after guest(s) departs.
•  Complete of all opening, running (during service time), and closing sidework assigned each shift.
•  Assist co-workers when needed throughout the shift.
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
•  Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
•  Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
•  Perform any other job-related duties as assigned

Requirements

•  High School Diploma is preferred, one-year hotel food service experience with general knowledge of full service, table-side service and standards.
• Must be of legal age to serve alcohol and actively TABC Certified.
• Must possess a Food Handlers Certification