HVAC Technical Service Advisor
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- Edmonton, Canada
- On-site
- Mid Level
- Posted
Responsibilities
- Duties/Responsibilities Provide timely technical support, product recommendations, and troubleshooting guidance to customers and employees.
- Coordinate, facilitate, and deliver technical and product training to employees and customers, both in person and virtually.
- Stay current on HVAC technical information, industry developments, new products, and technologies.
- Build and maintain strong relationships with customers, vendors, and employees by providing knowledgeable and responsive technical service.
- Work closely with the Technical Services Manager and leadership to identify technical training needs and support the development of training programs.
- Uphold Sinclair Supply's Core Values, policies, and procedures at all times.
- Perform other duties as requested by management.
Requirements
- Ability to provide clear technical guidance and recommend appropriate troubleshooting steps and solutions.
- Ability to explain technical information to individuals with varying levels of technical knowledge.
Additional Requirements
Working remotely is not an option. Travel requirement - approximately 15%.
Salary/Benefits
Competitive compensation and benefits package.
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