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HVAC Technical Service Advisor

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Responsibilities

  • Duties/Responsibilities Provide timely technical support, product recommendations, and troubleshooting guidance to customers and employees.
  • Coordinate, facilitate, and deliver technical and product training to employees and customers, both in person and virtually.
  • Stay current on HVAC technical information, industry developments, new products, and technologies.
  • Build and maintain strong relationships with customers, vendors, and employees by providing knowledgeable and responsive technical service.
  • Work closely with the Technical Services Manager and leadership to identify technical training needs and support the development of training programs.
  • Uphold Sinclair Supply's Core Values, policies, and procedures at all times.
  • Perform other duties as requested by management.

Requirements

  • Ability to provide clear technical guidance and recommend appropriate troubleshooting steps and solutions.
  • Ability to explain technical information to individuals with varying levels of technical knowledge.

Additional Requirements

Working remotely is not an option. Travel requirement - approximately 15%.

Salary/Benefits

Competitive compensation and benefits package.