Client Services Associate - Virtual Data Rooms (Buenos Aires)

Responsibilities

• Nurtures and develops effective and positive relationships with clients.
• Acts as the main point of contact and assumes responsibility for multiple client engagements.
• Platform Support & Training Helps users navigate the VDR platform and supports key workflows, including user access, permissions, document management, Q&A, reporting, and other VDR processes.
• Manages and hosts online client training sessions.
• Delivery & Internal Coordination Monitors progress and ensures deliverables for the client are accurate and timely.
• Works closely with internal teams across different regions to ensure client requests are handled accurately and within expected timelines.
• Follows all applicable Best Practice and Workflow procedures.
• Documentation & Administration Ensures proper documentation for job tracking and billing information is current and accurate.
• Maintains clear and accurate records of client interactions, support requests, actions taken, and follow-up requirements.

Preferred

• Previous experience in a technology, software, or IT company is beneficial but not required.

Your Profile

Bachelor’s degree or equivalent Minimum of 2 years of experience in a B2B environment. Native-level English fluency, with excellent written and verbal communication skills. Capable of multi-tasking, working under pressure, and meeting strict deadlines. Comfortable speaking on 1:1 calls to a wide range of B2B customers. Highly motivated team player with excellent communication and interpersonal skills. Resilient with a positive can-do attitude. Exceptional attention to detail, accuracy, and active listening skills. Willing to grow, develop, and continually learn new skills. Tech-savvy with the ability to adapt to new software and tools. Training will be provided.

In order to apply, please submit your CV in English