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Field Technician

MedScope Installation

Responsibilities

  • responsible for coordinating appointments directly with members/caregivers and
  • Coordinate appointment scheduling directly with clients
  • Delivery, initial setup and testing of personal emergency response equipment in
  • clients’ homes
  • Educate clients/caregivers on device usage, features and maintenance
  • Troubleshoot and resolve technical issues during installation
  • Field Technician/Installer – Job Description
  • Maintain accurate records of installations, service calls and client interactions using
  • company software
  • Collaborate with member support and installer coordinators to provide seamless
  • support to members
  • Obtain appropriate signatures via Docusign on all required paperwork during
  • installation appointments
  • Adherent to all safety protocols, regulatory requirements and company policies
  • during installations

Requirements

  • Willing to complete background checks and training
  • Excellent verbal and written communication skills
  • Working email address, smartphone with voicemail and basic computer skills
  • High school diploma or equivalent
  • Ability to work independently
  • Commitment to meeting/exceeding service level requirements

Field Technician

MedScope Installation · Spring City, United States (Hybrid) · Part-time · Posted 2026-10-02

Description

  • MedScope, a leader in the healthcare industry since 1999, supports tens of thousands of
  • Personal Emergency Response System (PERS) users nationwide. Our work helps individuals—many of whom are Medicaid members—remain safe and independent in their homes.

Role Overview

  • This is a 1099 independent contractor role ideal for individuals looking to add supplemental, low-complexity work to their schedule.
  • Installers set their availability and capacity in advance. Jobs are assigned; installers are completing work within required timeframes (SLA-driven).

Key Qualifications

  • Must have a vehicle and provide valid driver's license, registration and auto insurance documentation
  • Field technician, cable/alarm installation experience a plus but not required

Physical & Work Environment Requirements

  • This role requires regular travel to member homes and may involve physical activity,
  • including bending, kneeling, reaching and climbing stairs. Contractors may need to carry and handle lightweight equipment (typically under 10-15 pounds) and work in a variety of home environments.

Why Installers Work with Us

Paid for every trip — including when installations cannot be completed

Quick installs — most jobs take 15–20 minutes

  • Set your availability and capacity — work is assigned accordingly
  • Make an impact in your community — contribute to the safety and wellbeing of members
  • Compensation (1099 – no hourly pay)
  • 0–25 miles: $32
  • 25.1–40 miles: $48.50
  • 40.1–75 miles: $72.00

75.1+ miles: $90

You are paid per trip (one-way mileage), regardless of install outcome.

Apply

[Apply at MedScope Installation](https://apply.workable.com/medscope-installation/j/B31D60CB37/apply)