To handle daily process and input of all customer orders and distribution accounts.
Provide daily operational reports in a timely manner.
To run stock reports to check for product availability.
To prepare all related paperwork and necessary information such as delivery order, invoice, packing list, airway bills required for customer work orders, check all orders for special requests and post inventory records.
To perform related ETMS functions such as entry for receiving, order allocation, shipping and inventory management.
To coordinate shipping requests and contact trucking services, expediting any order as necessary.
To contact shipping vendors and customers for cargo clearance in a timely manner.
To keep updated all concerned parties regarding cargo movement, damage records, returned merchandise and handle them in an efficient manner.
To perform all paperwork associated with orders and maintain the corresponding files.
To maintain a current and accurate procedures manual that details the processing requirements for each account.
To answer phone calls to handle relevant requests and complaints.
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