Intern, Special Projects

Responsibilities

• You will work closely with the Senior Product Specialist and cross-functional stakeholders to conduct User Acceptance Testing (UAT), document product issues, coordinate feedback, and track follow-up actions.
• New Partner Acquisition: Identify high-potential merchants (from local grocers to specialty retail), lead the outreach process, and present the GrabMart & GrabMall value proposition to bring them onto the platform.
• Act as a point of contact for existing partners, helping them optimize their digital storefronts, improve operational health, and participate in growth-driving marketing campaigns.
• Support the end-to-end activation process, ensuring merchant catalogs are correctly set up and partners are fully trained to manage their orders effectively.
• Monitor merchant metrics to identify areas for improvement and provide actionable advice to help partners increase their sales on GrabMart & GrabMall.
• Conduct research on local retail trends and competitor movements to help the team refine our expansion and retention strategies.

Requirements

• You are a self-starter who is eager to take ownership of tasks and follow through until they are completed.
• Comfortable using Google Sheets or Excel to track progress and interpret basic business data.

The Must Haves Current University Student

Pursuing a degree in Business, Marketing, Communications, or a related field.

Strong Communication Skills

You are comfortable reaching out to new people, pitching ideas clearly, and building professional relationships.

Adaptable & Fast Learner

You thrive in fast-paced environments and can quickly master new tools, processes, and product features.

Fluency in English

Essential for effective communication and negotiation with our diverse merchant partners.

What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About Grab & Our Workplace At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. We are a team of passionate individuals who are committed to solving the region's toughest challenges, and we do it with a 'get-it-done' spirit and a desire to outserve our communities.