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On Site Tech Solutions Specialist Gisborne

The Warehouse Group

Responsibilities

  • Product Installation, data transfer, device configuration and troubleshooting To provide training and support on a wide variety of products and services.
  • Troubleshoot and resolve smart device or network problems and manage network security.
  • Physical installation of products such as wall mounting (training will be provided).
  • Attention to detail to ensure that all jobs are left completed to a high professional standard.
  • Supporting quality control checks and tasks with relevant systems and process Follow booking systems and processes.
  • Provide First Call Resolutions for our customers.
  • To undertake any other duties as allocated from time to time.

Key tasks, duties and responsibilities

Building of successful internal and external relationships Use of a company vehicle for delivery of services where required. Use of a company phone to communicate effectively with a broad range of customers To always conduct self in a professional manner, this also covers personal presentation, demeanour and driving Company vehicles.

Provide training support in form of workshops for groups and businesses. Maintains safe, organised and neat work areas. As driving a vehicle is a vital component to delivery of Tech Solutions Services, there is a requirement to maintain a Full and clean New Zealand Driver’s license and have the ability to operate one of our company vehicles. What we can offer you? Base rate + Commission and Incentives Consecutive Days Off giving you time to unwind and rest for the week ahead Paid day off on your birthday (Whoo!) Incredible discounts across all of our brands An extra 5 or 10 days of lifestyle leave if you’d like to spend more time at home, on holiday or on a passion project Annual sick leave entitlement of 10 days

Why do you want to work for us? Our Noel Leeming Services team are a passionate bunch of experts with the knowledge and expertise that sets us apart in the market. The team understand our products, ask the right questions, provide solutions and are so passionate whilst doing so. If you want to take your career to the next level, if you want to learn on the job and become a true expert, look no further, this is the opportunity for you! We look forward to welcoming you into the fold!

Our purpose is simple; helping Kiwi’s live better every day. The Warehouse Group (TWG) has grown to be New Zealand’s largest retailer and not to mention a Kiwi classic brand! Every day we live and breathe our core values to guide our conversations, actions and decisions, Whakaarohia te Kaiutu (Think Customer), Mahi I ngā mahi pai (Own it) and Kia haepapa (Do Good). With these core values, we continue to shift our business radically day in and day out, working towards our vision to make sustainable living easy and affordable for everyone!