Senior Site Reliability Engineer

Responsibilities

• Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services.
• Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions.
• Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability.
• Build and refine advanced observability tools to catch issues before they reach production.
• Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability.
• Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization.

Requirements

• Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems.

Empower the Team

🧠 Your Superpowers

Cloud Architecture Wizardry

Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming.

Engineering Precision

Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks.

Incident Command Ready

Show a proven track record of steering large-scale incident management and driving high-impact reliability programs.

Cross-Functional Influence

Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.

Next-Gen Automation

Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines.

Mass-Scale Experience

Prior history scaling multi-tenant SaaS environments in rapid-growth markets.

Our Hybrid Work Philosophy 🤝

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

Rewarding Impact

We lead with competitive pay to reward the impact, skills and traits that fuel our success.

Fostering Holistic Wellbeing

We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

Empowering Our Talent Culture

We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Financial Wellness

Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

Your Well-Being, Covered

You’ll get access to health benefits, so you can get the care you need when you need it.

Rest, Relax, Repeat

• Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

Connections That Count

Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

About Docebo

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (

TSX: DCBO & NASDAQ: DCBO

), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—

Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection

—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an

Equal Employment Opportunity employer

. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.