Support Engineer - Platform Engineering

Support Engineer - Platform Engineering

Location

Melbourne, Australia

Working Arrangement

Hybrid

If you’re someone who loves solving complex technical problems, thrives in a fast-paced environment, and is passionate about delivering reliable, scalable digital experiences — especially in the world of sport — this could be the perfect opportunity for you.

What Your Day Will Look Like

• As a Support Engineer at Beyond Sports, you'll play a key role in keeping our systems stable, efficient, and user-focused. Each day, you'll work closely with engineers and product teams to identify, troubleshoot, and resolve issues across our backend infrastructure and third-party integrations.
• You’ll be hands-on with our cloud-native platform - investigating production issues, writing scripts to validate integrations, and carrying out preventative maintenance to avoid future incidents. Whether you're deep-diving into a root cause analysis or responding quickly to a customer query, you’ll be helping us maintain the reliability and performance that our sports clients and fans around the world count on.
• You’ll also bring your experience and analytical mindset to suggest and implement improvements - not just patch fixes, but long-term solutions that strengthen the platform.

What We Value

• At Beyond Sports, we’re all about high performance - in our products and our people. Our team thrives on ownership, collaboration, and delivering great results without a lot of hand-holding. As a specialist in this role, you’ll need to be self-driven, technically sharp, and comfortable dealing with varying levels of ambiguity - from tightly scoped tasks to open-ended briefs.
• While this role is based remotely, it’s important that your working hours align with the Australia/APAC region.

Tech Stack and Skill Requirements

You don’t need to tick every box — but here’s what we’re looking for:

Solid experience operating distributed systems at scale

Strong communicator — able to work across teams and with clients

Good working knowledge of SQL and databases

Infrastructure experience with AWS, Kubernetes, and Terraform

Familiarity with CI/CD workflows, DNS, and Infrastructure as Code

Observability tools like Prometheus and Grafana

• Programming experience with an object-oriented language (preferably Java)
• Analytical, quality-focused, and comfortable with independent problem-solving

Experience balancing speed and stability in fast-paced environments

Ready to Make an Impact?

• If you’re someone who thrives on solving real-world technical challenges and you want to be part of a global sports tech team delivering experiences to millions of fans, we’d love to hear from you.
• At Beyond Sports, you won’t just be supporting our platform - you’ll be helping shape the future of how fans engage with the sports they love.