Inside Sales

Responsibilities

• Customers often call because a material decision is holding up real production. You will learn the product, ask the right questions, and coordinate with supply chain and operations before making a commitment.
• Respond quickly to customer calls, emails, quote requests, and website inquiries
• Clarify alloy, form, dimensions, quantity, certification, processing, and delivery requirements
• Build accurate quotes and explain options and tradeoffs clearly
• Follow up consistently and move opportunities toward a decision
• Prospect into targeted accounts and reactivate past customers
• Coordinate with purchasing, inventory, production, shipping, and outside sales

Keep customer, activity, opportunity, and forecast data accurate

• Monitor active orders and communicate changes before they become surprises
• Grow accounts by learning customer patterns and anticipating future needs
• Own customer issues through a clear resolution

Preferred

• Inside sales, customer service, estimating, or account-management experience
• Experience in metals, industrial distribution, manufacturing, logistics, or B2B sales
• Familiarity with purchase orders, material specifications, and production schedules
• Experience using CRM, quoting, ERP, or inventory systems
• Comfort using AI tools for account research, preparation, and administration

You are

• Fast, clear, and professional on the phone and in writing
• Commercially curious and comfortable asking for the order
• Accurate with specifications, numbers, and documentation
• Persistent without becoming careless or pushy
• Organized across many open conversations and follow-ups
• Comfortable learning technical products and manufacturing workflows
• Accountable for what you promise to customers
• Comfortable using CRM and other business software

Benefits

Equity in Nox Metals

Company-paid medical, dental, and vision insurance

This role is full time and in person in Detroit.

Nox Metals is an equal opportunity employer. We hire based on skill, attitude, and fit for the work, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, height, weight, marital status, or any other protected status under federal, state, or local law.