Forward-Deployed Product Manager

Responsibilities

• Own the own the strategic relationship with the client, understand their pain points, and help guide to the product for their specific needs
• Develop deep fluency in how health plans operate across utilization management, prior authorization, and clinical workflows so you can anticipate needs and drive real outcomes
• Translate customer requirements into clear product specs and acceptance criteria that your engineering partner can execute against
• Manage project timelines and delivery, holding the pod accountable and communicating proactively when things shift

Strong collaboration with data science/analytics and clinical teams

• Surface patterns across your accounts that inform the broader product roadmap
• Help define the playbook for how Onos serves customers as we grow

Requirements

• 3-7 years of experience in product management and/or consulting
• Strong communicator who can run a client meeting, write a clear spec, and follow up without being chased
• Project management discipline; you track details, hit deadlines, and keep things moving
• Self-directed and comfortable with ambiguity; we're early and the playbook is still being written
• Ability to navigate complex situations across clients
• Passionate about solving healthcare’s biggest challenges

The Role

We're seeking a Forward-Deployed Product Manager who is motivated to fix how behavioral healthcare is managed, delivered, and paid for in the United States. This is a high-ownership, client-facing role at the intersection of product, account management, and implementation, built for someone who wants to be close to the problem, not just the roadmap.

You will own a portfolio of 1-2 health plan customers end-to-end: leading the day-to-day relationship, translating their clinical and operational needs into product direction, and working directly with your pod's engineer to ship.

You'll be the person your customers trust, the person engineering relies on for clarity, and an early voice in shaping how Onos builds and delivers at scale. You will report directly to the Chief Product Officer.

What We're Looking For

Comfortable working with technical teams and translating between business and engineering

Bonus Points If You Have

• MPH, MHA, or other health policy or public health credential
• Experience at a health plan, BHMO, managed care organization, or health plan vendor
• Strategy consulting background

Benefits and Perks

• Hybrid: 3x per week (Mon/Tues/Thurs) at San Francisco office (Financial District)
• Flexible vacation policy
• Paid parental leave
• Medical, dental, and vision insurance
• Pre-tax commuter benefits
• 401(k)
• Significant equity as an early employee

Direct mentorship from experienced founders

• Ground-floor opportunity to help build a team and culture
• Regular team events and off-sites

Company-provided equipment and home office setup

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.