Customer Operations Intern

Responsibilities

• to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. As a participant in our
• Apply AI and automation tools to daily work and recurring processes, identifying opportunities to reduce manual effort.
• Collaborate with stakeholders to perform Customer Operations data auditing, investigation, and clean up opportunities
• Support early-stage cross-functional Customer Operations projects, driving scoping, coordination, and follow-through
• Partner with Customer Ops organization to update, improve or create processes focused on increasing operational efficiency and troubleshooting issues preventing customer redemptions

Requirements

• Juniors working towards a bachelor’s degree with a focus in
• or related field
• Proven ability to think creatively and implement ideas from start to finish
• Good written and verbal communication skills

Embrace and uphold Ibotta’s Core Values

Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

What we are looking for

Business Administration, Operations, Project Management, Data Analytics

Hunger to learn and collaborate with your teammates

• Strong analytical skills with an aptitude for translating complex data
• Interest in leading projects with shifting priorities involving cross-functional teams
• Strong attention to detail and problem solving skills including comfort working through undefined or ambiguous situations.

Ibotta (NYSE

IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.

Additional Details

This position is located in Denver, CO and includes competitive pay and housing assistance for eligible students.

Denver office perks include paid parking, snacks, and occasional meals.

The hourly compensation for this role is: $19.84 per hour worked. This compensation range is specific to the United States labor market.

Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

Applicants must be currently authorized to work in the United States on a full-time basis.

Applicants are accepted until the position is filled.

For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

Recruiting Agency Notice

Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.