Client Partner

Responsibilities

Grow the existing book of business

• Build account plans and revenue forecasts based on each client's current spend and scaling plans
• Identify upsell and cross-sell opportunities, including clients not yet spending on an adjacent platform
• Manage your pipeline and keep accurate CRM records of all sales activity
• Forecast revenue weekly, monthly and annually, and deliver against your targets

Lead client and agency relationships

• Meet regularly with clients and agencies to understand campaign objectives, KPIs and marketing plans
• Recommend the right solutions from our product portfolio to help clients reach their goals
• Lead onboarding for new clients, including legal and compliance requirements
• Give clients timely, practical feedback to improve performance and strengthen the relationship

Shape new business and work across teams

• Set the direction for new-business opportunities in Croatia, based on market trends and competitor activity. Our business development team handles outreach and prospecting.
• Work closely with Client Solutions Managers to ensure smooth campaign launches and execution
• Build your network across key verticals through industry events and market engagement

Requirements

• Strong communication skills, as you will be the main point of contact for clients

Preferred

• Experience using AI tools in your day-to-day work
• Working knowledge of Excel for analysis and reporting
• Experience with Salesforce or another CRM (this can be learned on the job)
• Existing relationships with Croatian media agencies or advertisers
• We welcome candidates from agencies, media companies and client-side teams. An advertising background helps but isn't required if you understand campaign management and the digital advertising space.

Role Overview

As Client Partner for Pinterest, you will grow Aleph's business in Croatia by expanding the accounts we already work with. You will own a book of business, plan spend with each client, and spot where a client could scale further or move into another platform.

This is a revenue-focused, client-facing role. You will work with Croatia's largest domestic, export and import advertisers and with the agencies that manage their media, and you will represent our platforms exclusively in the market.

About Aleph

Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We connect 55+ of the world's leading digital platforms with local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we equip our sales teams to grow through exclusive partnerships and local expertise.

What We're Looking For

3-7 years of experience in digital advertising, media sales, account management, or a related digital marketing or ad-tech sales role

Experience with account planning and revenue forecasting

• Experience with upsell, cross-sell and pipeline management across more than one product or platform
• Fluency in Croatian and English

Nice to have

Why Aleph

Access to the whole market

work with the biggest advertisers in Croatia and the full agency community

New platforms

represent our platforms exclusively and learn how Pinterest works for advertisers

Room to grow

move across teams, take on new responsibilities and build new skills within Aleph

Global exposure

work with colleagues and clients across multiple countries

Flexible working

a balance of focused work and collaboration

Why Join Us?

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.