Risk CRM Analyst

Responsibilities

• Monitor CRM and promotional activities from a risk perspective;
• Review campaign mechanics and identify potential issues before launch;
• Analyze user behavior and data to detect unusual patterns and anomalies;
• Investigate risk-related cases and prepare clear findings and recommendations;
• Work with BI reports and internal data to support day-to-day risk analysis;
• Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;
• Support ongoing reviews of current risk procedures and suggest areas for improvement.

We need your professional experience

• 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;
• Good knowledge of Excel and experience working with reports or operational data;
• Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;
• Intermediate English or higher; Ukrainian for daily communication.

We appreciate if you have those personal features

Analytical mindset and attention to detail;

Proactive and quick to react;

• Clear communication skills;
• Ability to learn quickly and work independently.
• We are seeking those who align with our core values:
• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.