General Manager - Kampers

Responsibilities

• Provide visible, hands-on leadership during service and set the standard for hospitality, professionalism, and accountability.
• Recruit, train, coach, and develop managers and hourly team members.
• Establish clear expectations and provide consistent feedback and performance management.
• Build schedules and staffing plans that appropriately support business levels while managing labor costs.
• Lead pre-shift meetings and ongoing service training to ensure consistency across the team.

Operations & Guest Experience

• Oversee all daily front-of-house operations and ensure smooth execution of service.
• Maintain an elevated standard of hospitality consistent with the Kamper’s and Method Co. experience.
• Develop strong relationships with guests and proactively address feedback or service recovery.
• Ensure opening, closing, cash-handling, and operational procedures are consistently followed.
• Maintain the appearance, cleanliness, organization, and overall atmosphere of the venue.
• Partner closely with culinary leadership to ensure seamless coordination between front- and back-of-house teams.
• Manage the unique operational demands of a high-volume rooftop bar and lounge environment.
• Manage labor, cost of goods, operating expenses, and other controllable costs.
• Review financial reporting and identify opportunities to improve revenue and profitability.
• Assist with budgeting, forecasting, and annual planning.
• Monitor sales trends and adjust staffing and operational strategies accordingly.
• Maintain appropriate inventory controls and minimize waste, loss, and unnecessary expenses.
• Beverage & Revenue

Explore the concept

https://www.kampersrooftop.com

The space blends Detroit’s architectural heritage with a fresh, contemporary aesthetic—lush greenery, warm lighting, and open air seating that shifts seamlessly from golden hour cocktails to late night energy. Kampers is a social hub for hotel guests, locals, and visitors alike, offering a rooftop escape with personality, style, and a distinctly Detroit point of view.

About the Role

Method Co. is seeking an experienced, dynamic

General Manager to lead the team at

Kamper’s Rooftop Lounge, located atop the historic Book Tower in downtown Detroit.

The General Manager is responsible for the overall leadership, operational performance, and guest experience of Kamper’s. This individual will oversee day-to-day operations while building a strong service culture, developing the management and hourly teams, driving financial performance, and ensuring the venue consistently delivers an elevated and memorable hospitality experience.

The ideal candidate is a hands-on hospitality leader with experience managing a high-volume, upscale restaurant, bar, lounge, or nightlife-driven concept. They are equally comfortable leading from the floor, developing their team, analyzing financial performance, and partnering with culinary and property leadership.

Key Responsibilities

Leadership & Team Development

Foster a positive, collaborative, and high-performing workplace culture.

Financial Performance

• Take ownership of the venue’s financial and operational performance.
• Partner with beverage leadership to maintain a compelling and profitable beverage program.