Director of Security

Responsibilities

Strategic Leadership & Client Partnership

• Serve as the primary on-site subject matter expert for security operations, interacting directly with property ownership and corporate leadership
• Build, improve, and maintain effective, high-trust relationships with both the client and on-site staff
• Coordinate necessary support services to effectively manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service
• Develop, prepare, and compile reports, memos, and documentation pertaining to personnel activities, security metrics, and account trends

Team Management & Operational Oversight

• Directly manage, lead, and support a team of 8 security officers, site leads, and shift supervisors—including hiring, scheduling, payroll tracking, and performance evaluations
• Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives
• Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems
• Track and manage company equipment in the field (technology, vehicles, etc.) to ensure proper usage in accordance with company policies

High-Rise Safety & Crisis Management

• Ensure high-quality physical security services, tenant amenity spaces, retail corridors, and connected parking facilities
• Appropriately handle and lead initial responses to all escalated security issues or emergency situations

Requirements

• Minimum of 7 years of managerial and policy-making experience in law enforcement or contract security management. High-rise Class A commercial office tower experience and extensive contacts within the local law enforcement community strongly preferred

Key Responsibilities

• Maintain comprehensive knowledge of federal, state, and local guidelines relative to contracted services
• Drive a culture of safety, accountability, and customer service that reflects company and client values

Education

Degree in Criminal Justice, Law Enforcement Management, or related field (or equivalent experience/education) preferred

Licensing & Certifications

Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC). Professional certifications in Security Management (CPP or similar) preferred

Financial & Technical Skills

Proficient in Excel with the ability to create and manage budgets and budget variance reports. Experience with workforce management and scheduling platforms preferred

Communication & Soft Skills

Excellent English verbal and written communication skills (bilingual is a plus) with the ability to address policy and operational questions concisely to ownership. Strong qualitative, quantitative, and time-management abilities

Physical Demands & Clearances

Ability to stand for extended periods, perform indoor/outdoor foot patrols in all weather conditions, and lift/push/pull up to 50 lbs. Must pass pre-employment drug screen and criminal background check. Must maintain a reliable contact phone number

Comprehensive Healthcare

High-quality Medical, Dental, Vision, Life, and AD&D insurance options (including optional supplemental coverage)

Generous Paid Time Off

Accrued paid vacation, personal days, and paid holiday coverage to support work-life balance

Retirement Savings

401(k) plan

Career Growth & Advancement

Continuous, skills-enhancing training programs and clear pathways for leadership advancement