jobapplier

Store Manager

littlewordsproject

Responsibilities

  • Lead, hire, train, coach, and develop a high-performing store team.
  • Create a welcoming, positive, and inclusive store culture.
  • Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.
  • Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.
  • Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
  • Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.
  • Lead bead bar appointments, custom orders, parties, and special guest experiences.
  • Maintain a clean, organized, safe, and on-brand store.
  • Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Requirements

  • 3+ years of retail management experience.
  • Experience hiring, scheduling, coaching, and developing employees.
  • Strong sales, customer service, and relationship-building skills.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • A passion for kindness, positivity, community, and creating meaningful guest experiences.

Preferred

  • Experience opening a new retail store or launching a new location.
  • Experience with CRM/clienteling tools; Endear experience is a plus.
  • Experience with NetSuite or other inventory/ERP systems.
  • Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.
  • Experience with visual merchandising, events, community partnerships, or social media.

Why Join Us?

Be part of something new.

As the Store Manager of our Charleston location, you’ll have the opportunity to build your team, establish the culture, and help introduce Little Words Project to a new community. Exciting perks & incentives include:

Generous Employee Discount

Free Monthly Product

Monthly Commission

Quarterly Store and Individual Incentives

Quarterly Group Coaching Opportunities

Ready to make your mark? We’d love to meet you!