CE and Power Platform Functional Consultant

Responsibilities

• trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.

Client Advisory & Solution Design

• Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
• Provide guidance on best practices for Dynamics 365 CE and Power Platform.
• Support solution design and ensure alignment with client business

objectives

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights - Journeys.
• Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
• Design and support integrations between Dynamics 365 and other enterprise systems.
• Participate in

Requirements

• Ability to work independently in a client-facing consulting role.
• Strong problem-solving and analytical skills.

ABOUT THE ROLE

Enavate is a US-based IT company and a

Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced

CE and Power Platform Functional Consultant to join us in the United States

In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly within

Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights - Journeys, alongside the

Microsoft Power Platform and

Copilot Agents

Report to

CE & PP Practice Leader

POD

Delivery

Location

This role is available in multiple locations. Depending on your location, different work environments are supported: In-office in Tampa, FL and Fargo, ND, or Remote across the rest of the U.S.

Travel

up to 10%

Type

Full Time

Your Impact and Key Responsibilities

Implementation & Delivery

requirements

• gathering, configuration, testing, deployment, and post-go-live support.
• Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.

Collaboration & Practice Support

• Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
• Contribute to solution documentation and knowledge sharing within the delivery team.
• Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.

Professional Experience

• Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights - Journeys and Customer Service.
• Experience building solutions with Power Apps and Power Automate.
• Experience implementing Power Pages and/or Copilot Agents is a plus.
• Strong understanding of CRM processes, automation, and customer engagement solutions.
• Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.

Communication & Collaboration

• Excellent communication and stakeholder engagement skills.
• Ability to work effectively with distributed teams and international colleagues.
• Comfortable interacting directly with business stakeholders and technical teams.

Certifications & Education

• Microsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.