Software Technician

Responsibilities

• Perform machine bring-up on new robots, getting each one configured, connected, and ready for deployment
• Use our internal tools to install software, run setup steps, and verify that each machine works as expected
• Connect to robots remotely using SSH and other remote access tools
• Assist with hardware work, including connecting components, checking cables, and helping diagnose hardware issues

Follow written procedures and checklists carefully and consistently

• Document your work clearly, including setup results, issues found, and steps taken to fix them
• Shift between tasks as priorities change throughout the day

Requirements

• Comfortable with computers beyond everyday use, such as installing software, changing settings, and troubleshooting problems
• Some exposure to the command line, SSH, or remote access tools, or a strong interest in learning them
• Ability to follow detailed instructions accurately

Preferred

• Basic batch or shell scripting experience is a plus, not a requirement

Education

High school diploma or equivalent required

A diploma from a technical or vocational high school program, or an associate's degree in IT, electronics, or a related technical field, is preferred

Experience

• Hands-on experience setting up, troubleshooting, or repairing computers, electronics, or other technology
• Experience in a tech support, electronics repair, or IT help desk role (such as retail tech support or computer repair) is a plus
• Experience working with robots or robotic systems is a plus
• Exposure to SSH and remote access tools

Skills & Competencies

Basic understanding of networking, such as IP addresses, Wi-Fi, and connecting devices to a network

Strong documentation habits, so others can follow what you did

Ability to switch tasks on the fly and stay organized when priorities change

Ability to lift up to 50 lbs and work hands-on with robots and equipment in a lab or production environment

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.

Salary Range

$45,000

$50,000 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Thank you for considering 10Beauty!