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Learning Specialist (Remote)

FreedomCare

Responsibilities

  • Content Development: Design new programming and iterate on existing content to ensure continuous improvement
  • Your role is crucial in shaping the growth and development of our employees, making an impact through effective training and innovative content design.
  • Facilitate and lead diverse training programs, including new hire onboarding, upskilling for tenured employees, and refresher courses
  • Foster a growth-oriented learning culture that enhances employee performance at all levels
  • Provide targeted coaching and feedback, develop individualized support plans, and implement action plans to address performance gaps
  • Design, update, and refine training materials—including presentations, quizzes, and job aids—ensuring alignment with evolving business needs and evidence-based learning strategies
  • Measure training effectiveness through assessments, progress tracking, and data-driven insights to continuously improve content and delivery methods
  • Collaborate with cross-functional leaders to align training initiatives with business objectives and evolving priorities
  • Reinforce learning through hands-on methods, such as evaluations, shadowing, and one-on-one coaching
  • Stay ahead of industry trends by integrating cutting-edge training tools, adult learning principles, and emerging best practices
  • Serve as an interim manager for new hires, providing structured feedback and performance discussions

Department & Position Overview

The Learning Specialist is responsible for delivering engaging, effective, and innovative training experiences. This role involves facilitating comprehensive learning programs, and developing content. The Learning Specialist will work closely with stakeholders to identify learning needs and create solutions that drive behavior change and support organizational goals.

Facilitation: Lead the facilitation of our New Hire, Professional, and Leadership Development programs

Ideal Candidate Will Possess

Educational Background

Bachelor’s degree in a related field such as education, communications, or human resources. Equivalent professional experience is also acceptable.

Experience

Minimum of three years in a training role

Experience with delivering both virtual and in-person training

  • Experience in the education, communications, or HR fields; healthcare industry experience is highly desirable
  • Experience creating multimedia training materials such as PowerPoint presentations and job aids
  • Familiarity with Learning Management Systems and remote training solutions

Technical Skills

  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Teams)
  • Experience with virtual conference applications (Microsoft Teams, Zoom, Adobe Connect)

Experience with Salesforce is a plus

Telephonic customer-service experience, particularly in healthcare administration

Competencies

  • Advanced knowledge and skills in Adult Learning and e-Learning principles, with an ability to stay updated on emerging trends
  • Excellent communication skills, both written and verbal, including public speaking

Strong coaching skills and emotional intelligence

  • Ability to apply adult learning theories effectively and tailor learning solutions to optimize trainee performance
  • Exceptional leadership qualities and the ability to manage priorities in a dynamic environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.