Technical Project Manager III | Infrastructure & Capacity

Responsibilities

• Drive complex technical programs across engineering, infrastructure, data center, hardware, and capacity teams
• Coordinate cross organizational projects involving multiple technical teams and stakeholders
• Provide frontline support for engineering escalations related to infrastructure and capacity
• Partner with engineering teams to identify blockers, resolve conflicts, and keep critical initiatives moving forward
• Support hardware capacity planning and infrastructure efficiency initiatives
• Coordinate supply chain activities between hardware programs and infrastructure partners
• Review project plans, dependencies, risks, and resource requirements to ensure successful execution
• Develop and maintain technical documentation, knowledge bases, and self service resources
• Identify opportunities to improve and automate support processes and internal tooling
• Communicate program status, risks, dependencies, and decisions clearly across technical stakeholders

Requirements

• 5 plus years of Technical Program Management or Technical Project Management experience
• Hands on experience managing programs within infrastructure and/or data center environments
• Demonstrated experience driving complex projects across multiple engineering teams and organizations
• Strong technical understanding of infrastructure, hardware, compute, capacity, or related systems
• Experience working directly with engineering stakeholders in fast paced technical environments
• Strong communication, stakeholder management, problem solving, and conflict resolution skills
• Ability to independently drive programs forward with limited direction
• Bachelor's degree in Computer Science, Computer Engineering, or a related technical field

Preferred

• Experience with public cloud environments such as AWS, Microsoft Azure, or Google Cloud Platform
• Experience supporting hyperscale compute, cloud infrastructure, or capacity programs

Hardware supply chain or infrastructure capacity planning experience

• Experience providing frontline technical escalation support for engineering or product teams
• Experience building or improving technical support systems, documentation, knowledge bases, or automation
• Familiarity with SQL or other technical tools used to support infrastructure programs
• PMI or PMP certification

MBA or related advanced degree

• We are especially interested in candidates who have worked within large scale infrastructure, cloud, data center, hardware, or compute environments. Experience with major cloud providers or similarly complex technology organizations is highly relevant.
• This role is best suited for a hands on technical program leader rather than a traditional waterfall Project Manager or purely business focused PMO professional.

Required Qualifications

Experience managing technical escalations and navigating competing priorities

Role type

• Contract 6+ Month Position
• Expected hours: 40 per week

Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance

Paid time off

• Retirement plan
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Application Question(s)

Do you or will you in the future require any sponsorship to work in the US?

Language

English (Required)