Nonprofits Account Manager

Responsibilities

Client Onboarding & Account Management (40%)

• Facilitate onboarding for new clients by coordinating with internal teams and ensuring contracts and invoicing details are accurate and up to date.
• Anticipate client needs and proactively resolve issues to ensure smooth campaign execution.
• Apply knowledge of nonprofit industry trends to recommend services and strategy aligned with client goals and revenue targets.
• Monitor client ROI and maintain engagement through regular follow-ups and performance check-ins.
• Use project management systems to track client status, communications, and deliverables across teams.

Targeting & Engaging Clients (20%)

• Lead strategy and prioritization of outreach to prospective nonprofit clients.
• Identify and attend conferences, sponsorship opportunities, and sector events to increase brand visibility.
• Develop and present sales decks and proposals tailored to client needs.

Converting Interest to Sales (20%)

• Maintain deep knowledge of Grassroots Analytics services to respond confidently to client questions.
• Clearly communicate the value of data-driven fundraising solutions.
• Manage the sales pipeline from initial outreach through contract execution and handoff to delivery teams.

Cultivating Relationships (20%)

• Build and maintain relationships with nonprofit development teams, consultants, and partner firms.
• Serve as a trusted advisor to referral partners by demonstrating the strategic value of GA’s services.
• Support ongoing partnership pipelines through consistent engagement and follow-up
• The Grassroots Approach
• At Grassroots Analytics, our work is guided by the following principles:

Job Description

• Grassroots Analytics is seeking a mission-driven go-getter who is interested in helping nonprofits reach their full potential using our suite of industry-leading data products.
• This role is ideal for someone passionate about progressive causes and who thrives in a fast-paced, client-focused environment.

Customer service is our core

Clients are always, without exception, treated with the highest level of professionalism and respect.

We model a high bar for performance

We operate with the best interests of both the organization and every client in mind.

We strengthen relationships at every level

Our “people first” approach builds trust with team members and clients alike.

Proactivity drives problem-solving

We look at the big picture to develop solutions, anticipate challenges, and prevent future setbacks.

Flexibility is essential

We adapt quickly as events change, take advantage of unexpected opportunities, and act decisively when needed.

Qualifications

• The ideal candidate for the
• Nonprofits Account Manager

position will

• Have at least 1–2 years of experience in nonprofit development, digital fundraising/marketing, or political campaigns
• Demonstrate strong relationship-building skills across client and consultant networks
• Have experience with client management and/or lead generation

Communicate complex solutions clearly and persuasively

Be highly organized and comfortable managing multiple accounts simultaneously

Be proficient with project management tools

Show commitment to racial, gender, economic, and environmental justice

Compensation

• Compensation includes a base salary of $65,000 plus performance-based commission with an on-target earnings (OTE) potential of $100,000. This role also includes a competitive benefits package.
• This is a full-time, in-office position based in our Chinatown office at
• 806 7th St NW, Washington, DC 20001

To Apply

Please submit your resume and a cover letter detailing your relevant experience and interest in the role.

Grassroots Analytics is an equal opportunity employer, committed to providing a diverse, inclusive, and welcoming environment where everyone is empowered to do their best work. Grassroots Analytics does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.