Cyber GRC Manager

Responsibilities

• Lead the development, maintenance, and execution of the information security governance program, including policies, standards, and controls aligned with regulatory requirements and industry frameworks (e.g., SWIFT, NACHA, PCI DSS, NIST, GLBA).
• Own the cyber risk management program, including oversight of the risk register, risk assessments, risk treatment plans, and executive reporting. Review and approve risk acceptance decisions using a risk-based approach.
• Lead compliance activities and assessments to ensure adherence to regulatory, contractual, and industry requirements. Drive audit readiness and remediation efforts across the organization.
• Oversee customer security and compliance engagements, including due diligence reviews, security questionnaires, contract reviews, and client assurance activities. Act as a trusted advisor on information security and risk matters.

Preferred

• Professional certifications such as CISSP, CISM, CRISC, CISA, CGRC, or equivalent.
• Strong knowledge of regulatory and industry frameworks including SWIFT, NACHA, PCI DSS, NIST, and GLBA.
• Experience with AI governance frameworks, AI risk management, and emerging regulatory requirements related to Artificial Intelligence.
• Experience leveraging automation, analytics, and AI-driven capabilities within security, risk, and compliance programs.

Job Title

Cyber GRC Manager

Job Family

• Cyber GRC
• Job Level
• M3

FLSA Status

[To Be Completed by HR]

Hiring Manager

Zohaib Ulhaq

Location

India

Job Summary

This role reports to the Information Security Governance, Risk and Compliance (GRC) Senior Director and partners across Product, Technology, Operations, Legal, Compliance, and Business teams to strengthen and mature Bottomline's information security, risk, and compliance programs.

As the Information Cyber GRC Manager, you will serve as a strategic leader responsible for driving governance, risk management, compliance oversight, and client assurance initiatives. You will build trust and confidence among customers, regulators, auditors, and executive leadership regarding Bottomline's security posture while leading a team of GRC professionals. This role requires a forward-looking mindset, including the ability to assess and manage emerging risks associated with Artificial Intelligence (AI) and support the responsible adoption of AI technologies across the organization.

People Leadership

Lead, mentor, and develop a team of Cyber GRC professionals. Establish priorities, manage performance, allocate resources, and drive execution of strategic and operational objectives while fostering a high-performing team culture.

AI Governance & Innovation

Lead the evaluation and governance of Artificial Intelligence (AI) technologies and associated risks across the organization. Establish AI risk assessment practices, support responsible AI adoption, and stay at the forefront of emerging AI capabilities, regulatory developments, and industry trends to enhance security, compliance, and operational effectiveness.

Required Experience & Qualifications

Bachelor’s degree in risk management, cybersecurity, technology or equivalent

Preferred Experience & Qualifications

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.