Phlebotomy Operations Specialist

Responsibilities

• Recruit, place, and manage In-Office Phlebotomists (IOP) on a national scale.
• Recruit, place, and manage PSC-based phlebotomists across our growing site network.
• Support the setup of new Patient Service Centers (PSC), including site identification, staffing, and readiness for launch.
• Build and maintain relationships with phlebotomy vendors and site partners nationwide.
• Own the scheduling process for both IOP and PSC phlebotomists, ensuring consistent coverage and minimal service gaps.
• Manage end-to-end onboarding for new phlebotomists, including credentialing, training coordination, and compliance documentation.
• Manage phlebotomy supply inventory across sites (draw kits, PPE, shipping supplies, etc.).
• Monitor stock levels and coordinate replenishment to prevent disruptions to draw operations.
• Serve as the operational point of contact for the Sales team on all phlebotomy-related needs for the NIPT product line.
• Ensure timely, accurate responses to sales inquiries regarding phlebotomy coverage and site status.
• Deliver best-in-class support that reflects BillionToOne's patient-first mission.

Requirements

• Proven ability to manage multiple priorities across a distributed, national network.
• Strong organizational skills with comfort owning scheduling and logistics at scale.
• Comfortable working with data and operational metrics to track network performance.
• 4-year college degree or equivalent experience required.

Preferred

• Experience with scheduling, staffing, or vendor-management software (e.g., Salesforce or similar CRM/logistics tools).
• Background specifically in prenatal (NIPT) or oncology diagnostics.
• Experience opening or launching new Patient Service Center sites.
• Project management experience across distributed, multi-site teams.

remote position

• and reports to the Phlebotomy and Vendor Operations Manager.
• Working hours are Monday–Friday, 8:00 AM to 4:30 PM local time, based on business needs.

Qualifications

• Experience in phlebotomy operations, healthcare staffing, or vendor management (healthcare/diagnostics industry preferred).
• Clear, proactive communicator who works well cross-functionally with sales, contracts, and operations teams.
• Willingness to travel up to 25% to help set up and launch new PSCs.

Benefits and Perks

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients

Open, transparent culture that includes weekly Town Hall meetings

The ability to indirectly or directly change the lives of hundreds of thousand patients

Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%

Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%)

Supplemental fertility benefits coverage

Retirement savings program including a 4% Company match

Increase paid time off with increased tenure

Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a base pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

The base salary range for this role is $87,034 - $97,913. This position is eligible for an annual bonus and receives a new hire equity grant of up to $30,000 at grant value, vesting over four years, plus annual equity refresh grants equal in value to the new hire grant. Together, the total four-year value of base, target bonus, and equity is up to approximately $506,000. We also offer competitive medical and dental coverage and a 401(k) with company match.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information about how we protect your information, we encourage you to review our

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BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA,a breakthrough that has already transformed the lives of over half a million patients worldwide.

Our Impact

• Unity Complete™ is the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample.
• Unity Confirm™ enables non-invasive confirmation for high-risk screening results through the capture of intact circulating fetal cells using BillionToOne’s Fetal Cell Capture™ Technology.

Our

Northstar® liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care.

Our Growth

From $0 to $400M+ annualized revenue run-rate in just 6 years. In 2025, we completed one of the most successful IPOs for a medical diagnostics company, building on nearly $400M in private funding,including our $130M Series D in 2024 and backed by world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest.

Our Recognition

Forbes named us one of

America's Best Startup Employers for 2025 and we're

Great Place to Work certified, with 100% of our people willing to go the extra mile, even as we've scaled to over 700 employees.

Our Future

Headquartered in Menlo Park with facilities in Union City, CA, and a new lab opening in Austin, TX in 2027, we're continuing to push the boundaries of what's possible in molecular diagnostics. We're just getting started.

Ready to help us change the world, one molecule at a time? Learn more at billiontoone.com