Senior Manager, Field Readiness (remote)

Responsibilities

Partner with the Field

• Build strong partnerships with sales leaders, frontline managers, sellers, and cross-functional partners within assigned segments.
• Develop a deep understanding of segment priorities, customer dynamics, seller workflows, performance expectations, and business challenges.
• Maintain a regular presence with the field to understand what sellers and managers are experiencing in their day-to-day work.
• Serve as a trusted enablement partner to sales leadership, bringing both a field perspective and an objective view of performance opportunities.

Diagnose Performance & Readiness Needs

• Use field observation, performance data, call intelligence, manager input, seller feedback, and other available insights to identify execution gaps, risks, and opportunities.
• Look beyond requests for “training” to diagnose the underlying behavior, skill, knowledge, process, messaging, or adoption issue.
• Identify patterns across teams and translate field observations into clear, actionable enablement priorities.
• Establish an ongoing field-insight cadence, bringing emerging themes and needs back to the broader Enablement organization.

Design & Build Enablement Solutions

• Translate business and field needs into practical enablement interventions designed to improve seller behavior and performance.
• Design end-to-end learning journeys that combine live learning, self-paced content, practice, reinforcement, manager involvement, and point-of-need performance support.
• Develop bespoke programs and workshops to address the specific needs of assigned sales segments.
• Tailor global enablement programs, messaging, tools, and resources to ensure they are relevant and applicable to individual segments and teams.
• Build high-quality facilitator-led and digital learning experiences, including workshops, e-learning modules, job aids, playbooks, practice activities, and other performance-support resources.
• Apply adult-learning and instructional-design principles to create practical learning experiences tied to specific seller behaviors and business outcomes.

Facilitate & Activate

• Facilitate engaging, highly practical learning experiences for sellers and sales leaders.
• Create opportunities for sellers to practice new skills and apply learning to real customer situations.
• Partner with frontline managers to reinforce learning and drive sustained behavior change following formal enablement.
• Support the activation of global programs within assigned segments, adapting delivery and reinforcement based on field needs.

Leverage Learning Technology

• Build and maintain digital learning and courseware using tools such as Articulate 360, Storyline, Rise, or comparable authoring platforms.
• Leverage learning management systems and enablement technologies to deploy, manage, track, and continuously improve learning experiences.
• Help establish scalable approaches to digital learning, curriculum development, and learning journeys as Axiom continues to expand its enablement capabilities.
• Translate broader commercial initiatives into practical implications for sellers and managers.
• Connect global programs with field realities, helping ensure enablement investments translate into execution.
• Gather feedback from sellers and leaders and use those insights to continuously improve programs.
• Share field insights and program results with Enablement and sales leadership to inform future priorities.

Role Summary

improving seller execution and accelerating readiness across designated segments of the business.

Embedded closely with the field, this person will develop a deep understanding of business priorities, performance trends, customer dynamics, and the day-to-day realities of our sellers. They will identify where execution is breaking down, uncover emerging risks and opportunities, and translate those insights into practical, targeted enablement solutions.

This role serves as both an extension of Enablement into the field and the voice of the field back into Enablement—ensuring our programs, tools, messaging, and learning experiences are relevant, actionable, and connected to the needs of the business.

This is a hands-on role. The Senior Manager, Field Readiness will diagnose needs, architect solutions, build content and learning experiences, facilitate programs, and measure whether those interventions are changing behavior and improving execution.

Collaborate Across the Business

Partner effectively across Sales, Marketing, Sales Operations, Product, and other functions to bring the right expertise and resources to field challenges.

Measure & Improve

• Define intended behaviors and outcomes for enablement interventions.
• Measure adoption, application, and impact using quantitative and qualitative data.