Staff Site Reliability Engineer (Remote)

Responsibilities

Identify and plan future prevention for production incidents

• Design globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define tailored solutions to complex technical problems and effectively share them with your teammates
• Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations

Translates KnowBe4's strategic goals into operational plans

• Provides coordination across functional boundaries.
• May act as team lead for larger sub-projects or entire, small projects

Preferred

• AWS Cloud Certification(s) - Professional Level
• GCP and or Azure
• Experience working for a public company
• Open-source contributions or technical blog experience

Some of the technologies we use

• Programming Languages - Python, Ruby, Rust
• Infrastructure as Code - Terraform, AWS, OpenTofu
• Source Code Management and CI/CD - GitLab, Git

Observability - DataDog,

Containerized Workloads - Docker

Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Minimum Qualifications

BS/MS/Ph.D. or equivalent plus 8 years experience

Training in secure coding practices (preferred)

Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).

Experience architecting intricate, high-scale patterns in AWS

Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred

Superb communication and documentation skills

• Effectively able to self-manage your time across competing projects
• Ability to quickly understand, debug, and explain complex distributed systems
• AWS Cloud Certification(s) - Associate Level

Additional Qualifications (Preferred)

• The base pay for this position ranges from $170,000 - $210,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
• We will accept applications until 9/29/2026.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.