Snr. Site Reliability Engineer (Remote in Brazil)

Responsibilities

• Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
• Maintain and improve extensible infrastructure-as-code using Terraform

Learn, maintain, and improve our existing deployment strategies

• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure
• Act as an escalation point for identifying and resolving the root cause for production incidents
• Provide assistance designing globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define new approaches and tailored solutions to complex technical problems
• Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

Preferred

• Confident writing in Python
• AWS Cloud Certification(s) - Professional Level
• GCP and or Azure
• Experience working for a public company
• Open-source contributions or technical blog experience

Careers Page

https://www.knowbe4.com/careers/locations/sao-paulo

Glassdoor https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg

LinkedIn https://www.linkedin.com/company/knowbe4/life/brazil/

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use

• Programming Languages - Python, Ruby, Rust
• Infrastructure as Code - Terraform, AWS, OpenTofu
• Source Code Management and CI/CD - GitLab, Git

Observability - DataDog

Containerized Workloads - Docker

Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Minimum Qualifications

BS/MS/Ph.D. or equivalent plus 5 years experience

Training in secure coding practices (preferred)

Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript).

Experience designing and operating high-scale patterns in AWS

Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred

Excellent communication skills

• Effectively able to self-manage your time across competing projects
• Ability to quickly understand and debug complex distributed systems

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.