People Operations Associate

Responsibilities

• Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
• Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
• Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
• Lead employee engagement and recognition initiatives to enhance overall employee experience.
• Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
• Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
• Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
• Lead sensitive employee relations matters, including terminations and required documentation.
• Represent the company externally at job fairs and community events to attract talent and build brand awareness.
• Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
• Collaborate with central HR teams to align on best practices and drive process improvements.

Requirements

• You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
• Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
• Detail-oriented and highly organized with a process-driven mindset.

Who You Are

• Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
• Experience working with unionized employee populations and understanding of collective bargaining agreements.
• Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
• Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Based in the Rochester, MN area and comfortable working in person 5 days per week
• Experience working with unions is a plus

Compensation and Benefits

Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable

Salary Range: $70,000-$90,000 per year

We are proud to offer a generous and comprehensive benefits package.

Ready to join the ride?

Via is an equal opportunity employer.