Learning & Quality Manager

Responsibilities

• Lead our Learning & Development strategy — identify organisation-wide training needs and develop practical learning programmes across technical, compliance, client support, leadership and professional development.
• Own our LMS and Learning Hub — hands-on management of the LMS; create, maintain and enhance learning content and training pathways.
• Lead our Quality Management System — drive our journey towards ISO certification, including quality systems, documentation, internal audits, non-conformances and corrective actions.
• Champion quality and continuous improvement — work across the business to improve processes, embed consistent practices and build a culture of accountability and operational excellence.
• Partner with leaders across the organisation — provide capability development and specialist advice ensuring learning and quality initiatives support business objectives.

Preferred

• Experience in a technical training environment would be advantageous, but your experience should extend beyond technical training into broader organisational capability.

Key Responsibilities

You’ll take ownership of the company-wide learning framework, Learning Management System (LMS), and Quality Management System (QMS) working closely with leaders and teams across the organisation to build capability through engaging learning content, practical training pathways, quality management, and process consistency.

What you’ll bring

You’ll bring a combination of learning & development expertise, and quality knowledge , building collaborative relationships across the organisation. You will be the champion for learning and quality across the business. We’re particularly interested in candidates who bring: Experience in a Learning & Development, Training, Quality management, or organisational capability role. A track record of identifying training needs and turning them into practical, effective and engaging learning solutions. Hands-on LMS experience , including creating, modifying and managing online learning content. TalentLMS experience an advantage .

Experience with, or a strong understanding of, ISO certification and quality management systems . Knowledge of internal auditing, non-conformances, corrective actions and maintaining audit-ready records . Excellent communication skills and the ability to work confidently across the business. A practical, collaborative approach and a genuine passion for learning, quality and continuous improvement. Why Accessable? Reporting to the People & Capability Manager, you'll be part of our Senior Leadership Group (SLG) , contributing to strategic initiatives and collaborating across departments to drive service excellence. Our team culture is inclusive, supportive, and values real impact – you’ll finish each day knowing your work matters. We offer a safe, welcoming, and inclusive workplace that celebrates diversity and lived experience . If you’re someone who brings energy, integrity, and a drive to make a difference — we want to hear from you. This is an opportunity to make a genuine difference in an organisation committed to improving outcomes for the people and communities we support. Is this the role for you? If you bring energy, integrity, and a genuine drive to make a difference, we’d love to hear from you. To help your application stand out, use your cover letter to tell us more about who you are — why you’re the right fit for our team, what sets you apart, and how your skills, experience, and attitude will enable you to make a meaningful impact from day one. Applications will be reviewed as they are received, so we encourage you to apply now.

Please note

You must have the right to work in New Zealand and be willing to undergo a Criminal History Check. Overseas applications will not be considered.