Community Manager

A Connector: You are the go-to person in your community, effortlessly building meaningful relationships.

About kiln

• Kiln is a flex ­office and lifestyle brand.
• We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces.
• Kiln opened its first 2 locations in 2018 in Salt Lake City and Lehi, Utah and is rapidly expanding throughout the western United States.
• Kiln is pioneering the future of hybrid work within the niche of ‘flex­ office’ in the broader commercial real estate sector.

Human at the core

Achieve & Celebrate Together Thoughtful and with Purpose Always Evolving Nothing short of Extraordinary Scrappy & Ingenious Our Mission: Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways.

Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine.

You inspire your team to be their best, helping them reach their goals and work together to create an extraordinary community.

You are deeply connected to your city’s entrepreneurial ecosystem.

You know the startups, the key players, and the businesses that make your community thrive.

Need to know the best Food and Beverage joint?

You happen to be the expert on local hotspots.

You take pride in offering more than just a workspace—Kiln is a lifestyle, and you make sure every member feels that.

The Community Manager will be the face of the Kiln brand in Las Vegas, NV.

This person will lead the curation of a vibrant community, recruit and manage a first-rate team to provide and ensure all aspects of the Kiln site run seamlessly in order to provide a dynamic and frictionless working environment for members.

Provide a world class experience for Kiln members and guests

Genuine alignment with Kiln’s mission and values

• At Kiln, you’re not just running a workspace—you’re building something meaningful.
• If you love bringing people together, leading with purpose, and creating unforgettable experiences—we’d love to meet you.

Responsibilities

• You see the big picture and manage the small details.
• You ensure everything runs smoothly and efficiently, creating a seamless experience for members that enhances their daily work lives.
• You have a knack for identifying growth opportunities.
• You meet financial goals and boost occupancy, all while ensuring members feel valued and supported.
• Your sales strategy is rooted in delivering exceptional experiences that drive results.
• You lead by example, fostering a culture of excellence and growth.
• Drive top- and bottom-line growth for the site through P&L ownership
• Implement practices to ensure operational excellence for the community
• Create & Cultivate Community: Design and implement community initiatives that foster connections, including events, member introductions, and communications.
• Achieve financial KPIs and revenue targets through membership sales, event revenue, and operational efficiency.
• Oversee site operations, ensuring a frictionless experience for members.
• Coordinate repairs, maintenance, and improvements as needed.
• Recruit and manage a talented team, guiding their professional development and ensuring they meet individual and team objectives.
• Actively participate in local events, network with businesses, and elevate Kiln's presence in the Las Vegas market.

Requirements

• Whether it’s introducing members to each other or organizing events, you have a natural ability to create an environment where everyone feels they belong.
• With a background in hospitality, coworking, or retail, you understand how to create elevated experiences.

Energetic, people-oriented professional

• Minimum 5 years' experience in Hospitality Management A 'local' or several years' experience in the geographic area A strong, active professional network
• Experience managing a team of more than two people Cold-outreach experience
• Project management and business operations experience
• Exceptional organizational and multitasking skills
• Strong verbal and written communication skills
• Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Passion and understanding for Kiln’s mission and values
• People-first mindset
• High integrity and accountability
• Empathetic, dependable, and self-aware
• Entrepreneurial spirit Passion for building community

Preferred

• Familiarity with the Coworking and Hospitality Industry Passion and understanding for entrepreneurial communities

Benefits

• Manage a robust calendar of events, balancing educational, member appreciation, and lead-generating programming to enhance the community experience.