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OEM Account Manager – Semiconductor Industry

pivotalsys

OEM Account Manager – Semiconductor Industry Position Summary The OEM Account Manager is responsible for developing and managing strategic relationships with Original Equipment Manufacturer (OEM) customers in the semiconductor industry.

Responsibilities

  • This role serves as the primary commercial interface between the company and key OEM accounts, driving revenue growth, customer satisfaction, design wins, and long-term business partnerships.
  • The ideal candidate combines strong semiconductor industry knowledge with consultative sales, account management, business development, and cross-functional leadership skills.
  • The role requires the ability to understand customer technology and business requirements and translate them into solutions that align with the company's products and capabilities.
  • Major Responsibilities Strategic Account Management Develop and execute account strategies for assigned OEM customers to achieve revenue, profitability, and growth objectives.
  • Build and maintain strong relationships with key customer stakeholders, including engineering, procurement, operations, product management, and executive leadership.
  • Serve as the primary point of contact for assigned OEM accounts and ensure timely resolution of customer issues.
  • Understand customers' business strategies, product roadmaps, technology requirements, and purchasing processes.
  • Identify opportunities to expand existing business and increase share of wallet.
  • Develop sales forecasts, account plans, pipeline opportunities, and revenue projections.
  • Identify and pursue new design-in, design-win, and production opportunities.
  • Lead commercial negotiations, pricing discussions, contracts, and business agreements in coordination with internal teams.
  • Develop proposals and presentations that communicate the value proposition of the company's semiconductor products and solutions.
  • Monitor competitive activity, market trends, pricing, and customer requirements.
  • Achieve or exceed assigned revenue, margin, and growth targets.
  • Customer & Technical Engagement Work closely with customers' engineering teams to understand technical requirements and influence product selection.
  • Coordinate with Field Applications Engineering (FAE), Product Marketing, Product Management, and Engineering teams to support customer evaluations and design-ins.
  • Track customer product development cycles from initial concept and evaluation through qualification, production, and end-of-life.
  • Communicate customer requirements and market feedback internally to influence product roadmaps and development priorities.
  • Support resolution of technical, quality, delivery, and supply-chain issues affecting customer programs.
  • Leadership Coordinate activities across Sales, Engineering, Applications, Operations, Supply Chain, Quality, Finance, and Marketing.
  • Lead regular business reviews with strategic OEM customers.
  • Maintain accurate CRM records, opportunity pipelines, forecasts, and account plans.
  • Coordinate demand planning and provide accurate customer forecasts to internal supply-chain teams.
  • Escalate and manage critical customer issues to ensure timely resolution.
  • Monitor semiconductor industry trends, technology transitions, competitive offerings, and OEM market dynamics.
  • Analyze customer and market data to identify emerging opportunities and risks.
  • Provide management with regular updates on account performance, competitive positioning, market opportunities, and customer strategy.

Requirements

  • Develop a strong understanding of semiconductor technologies relevant to assigned customers and markets.
  • Qualifications Bachelor's degree in Mechanical or Electrical Engineering, Business, Marketing, or a related field.
  • 5+ years of experience in semiconductor sales, account management, business development, or a related technical-commercial role.
  • Demonstrated experience managing OEM or strategic technology accounts.
  • Working knowledge of semiconductor products, technologies, and customer design cycles.
  • Proven track record of achieving sales or business-development objectives.
  • Strong understanding of the semiconductor supply chain, including design, wafer fabrication, assembly/test, distribution, and OEM procurement.
  • Excellent communication, presentation, negotiation, and relationship-management skills.
  • Ability to communicate effectively with both technical and executive-level stakeholders.
  • Strong analytical, organizational, and problem-solving abilities.
  • Experience using CRM systems and sales forecasting tools.
  • Ability and willingness to travel to customer and company locations as required.

Preferred

  • Qualifications Experience selling instrumentation products or process solutions for semiconductor applications.
  • Experience with OEM design-in/design-win processes.
  • Established relationships with major OEMs, electronics manufacturers, or technology companies.
  • Familiarity with semiconductor qualification, reliability, quality, and production ramp processes.
  • Experience negotiating long-term supply agreements, pricing agreements, or strategic contracts.
  • Experience working with global customers and geographically distributed engineering and procurement organizations.
  • Key Competencies Strategic account planning
  • Consultative selling Semiconductor industry knowledge
  • Technical sales and customer engagement
  • Business development Negotiation and commercial management
  • Executive relationship management
  • Forecasting and pipeline management Cross-functional leadership
  • Competitive and market analysis
  • Customer problem solving
  • Strong written and verbal communication
  • Success Measures Success in this role will be measured through: Revenue and gross-margin growth within assigned OEM accounts
  • New design wins and design-in opportunities
  • Customer retention and expansion
  • Pipeline growth and forecast accuracy
  • Growth in customer share of wallet
  • Successful product launches and production ramps
  • Customer satisfaction and relationship strength
  • Effective cross-functional execution and issue resolution