OEM Account Manager – Semiconductor Industry
pivotalsys
- Fremont, United States
- On-site
- Mid Level
- Posted
OEM Account Manager – Semiconductor Industry Position Summary The OEM Account Manager is responsible for developing and managing strategic relationships with Original Equipment Manufacturer (OEM) customers in the semiconductor industry.
Responsibilities
- This role serves as the primary commercial interface between the company and key OEM accounts, driving revenue growth, customer satisfaction, design wins, and long-term business partnerships.
- The ideal candidate combines strong semiconductor industry knowledge with consultative sales, account management, business development, and cross-functional leadership skills.
- The role requires the ability to understand customer technology and business requirements and translate them into solutions that align with the company's products and capabilities.
- Major Responsibilities Strategic Account Management Develop and execute account strategies for assigned OEM customers to achieve revenue, profitability, and growth objectives.
- Build and maintain strong relationships with key customer stakeholders, including engineering, procurement, operations, product management, and executive leadership.
- Serve as the primary point of contact for assigned OEM accounts and ensure timely resolution of customer issues.
- Understand customers' business strategies, product roadmaps, technology requirements, and purchasing processes.
- Identify opportunities to expand existing business and increase share of wallet.
- Develop sales forecasts, account plans, pipeline opportunities, and revenue projections.
- Identify and pursue new design-in, design-win, and production opportunities.
- Lead commercial negotiations, pricing discussions, contracts, and business agreements in coordination with internal teams.
- Develop proposals and presentations that communicate the value proposition of the company's semiconductor products and solutions.
- Monitor competitive activity, market trends, pricing, and customer requirements.
- Achieve or exceed assigned revenue, margin, and growth targets.
- Customer & Technical Engagement Work closely with customers' engineering teams to understand technical requirements and influence product selection.
- Coordinate with Field Applications Engineering (FAE), Product Marketing, Product Management, and Engineering teams to support customer evaluations and design-ins.
- Track customer product development cycles from initial concept and evaluation through qualification, production, and end-of-life.
- Communicate customer requirements and market feedback internally to influence product roadmaps and development priorities.
- Support resolution of technical, quality, delivery, and supply-chain issues affecting customer programs.
- Leadership Coordinate activities across Sales, Engineering, Applications, Operations, Supply Chain, Quality, Finance, and Marketing.
- Lead regular business reviews with strategic OEM customers.
- Maintain accurate CRM records, opportunity pipelines, forecasts, and account plans.
- Coordinate demand planning and provide accurate customer forecasts to internal supply-chain teams.
- Escalate and manage critical customer issues to ensure timely resolution.
- Monitor semiconductor industry trends, technology transitions, competitive offerings, and OEM market dynamics.
- Analyze customer and market data to identify emerging opportunities and risks.
- Provide management with regular updates on account performance, competitive positioning, market opportunities, and customer strategy.
Requirements
- Develop a strong understanding of semiconductor technologies relevant to assigned customers and markets.
- Qualifications Bachelor's degree in Mechanical or Electrical Engineering, Business, Marketing, or a related field.
- 5+ years of experience in semiconductor sales, account management, business development, or a related technical-commercial role.
- Demonstrated experience managing OEM or strategic technology accounts.
- Working knowledge of semiconductor products, technologies, and customer design cycles.
- Proven track record of achieving sales or business-development objectives.
- Strong understanding of the semiconductor supply chain, including design, wafer fabrication, assembly/test, distribution, and OEM procurement.
- Excellent communication, presentation, negotiation, and relationship-management skills.
- Ability to communicate effectively with both technical and executive-level stakeholders.
- Strong analytical, organizational, and problem-solving abilities.
- Experience using CRM systems and sales forecasting tools.
- Ability and willingness to travel to customer and company locations as required.
Preferred
- Qualifications Experience selling instrumentation products or process solutions for semiconductor applications.
- Experience with OEM design-in/design-win processes.
- Established relationships with major OEMs, electronics manufacturers, or technology companies.
- Familiarity with semiconductor qualification, reliability, quality, and production ramp processes.
- Experience negotiating long-term supply agreements, pricing agreements, or strategic contracts.
- Experience working with global customers and geographically distributed engineering and procurement organizations.
- Key Competencies Strategic account planning
- Consultative selling Semiconductor industry knowledge
- Technical sales and customer engagement
- Business development Negotiation and commercial management
- Executive relationship management
- Forecasting and pipeline management Cross-functional leadership
- Competitive and market analysis
- Customer problem solving
- Strong written and verbal communication
- Success Measures Success in this role will be measured through: Revenue and gross-margin growth within assigned OEM accounts
- New design wins and design-in opportunities
- Customer retention and expansion
- Pipeline growth and forecast accuracy
- Growth in customer share of wallet
- Successful product launches and production ramps
- Customer satisfaction and relationship strength
- Effective cross-functional execution and issue resolution
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