Certified Medical Assistant (Full-Time), Hackensack & Garfield

Responsibilities

• Clinical & Lab Duties Patient Verification: Verify identity prior to obtaining specimens by confirming name and birthdate against lab requisitions.
• Review lab requisitions for accuracy; enter orders into the lab computer; label, process, and store specimens appropriately.
• Prepare Quest requisitions when internal access is not possible; schedule specimen pickups and record confirmation numbers.
• Consult the Quest Lab Reference Book or Charge Nurse for complex testing questions.
• Consult with the Charge Nurse or NP on patient health concerns and relay information accurately to patients.
• Assist with medical interpretation to support patient communication as needed.
• Help document and track the status of outgoing referrals and specialist consultations to support continuity of care.
• Assist in ensuring specialist notes and test results are received, scanned into the EMR, and routed to the ordering provider.
• Support reminder calls for outside appointments and reinforce the importance of follow-up care.
• Assist in contacting outside medical records departments to obtain reports needed by BVMI providers.

Requirements

• Certified Medical Assistant (CMA) credential required.
• Must be bilingual (Spanish/English).
• Proficiency in using computers, including Electronic Medical Records (EMR) and office software.
• Strong communication skills with the ability to work with diverse cultures in a fast-paced environment.
• Punctual, dependable, and capable of multitasking.

Specimen Collection

Obtain and handle specimens using proper lab techniques; provide clear patient instructions for urine and other non-blood specimens.

Clinical Diagnostics

Perform patient EKGs as ordered during clinical sessions.

Technical Reference

Front Desk & Patient Support Answer incoming calls, schedule appointments, and manage patient check-in and check-out.

Qualifications

• Proven experience in Phlebotomy and EKG administration.
• Experience with patient navigation, referral tracking, or case coordination a plus. Reliable transportation and flexibility to travel between our Hackensack and Garfield locations.

Compensation

$20 per hour BVMI is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. BVMI is guided by a "Culture of Caring" philosophy; its staff is committed to working with patients of diverse socioeconomic and cultural backgrounds and a dedicated cadre of volunteer practitioners who provide care for our patients. The BVMI Healthcare Center is a NJ State licensed ambulatory care center providing free primary and preventive medical care to low-income, working, uninsured residents of Bergen County. More information about BVMI is available at www.bvmi.org .