Customer Success Manager

Responsibilities

• Conduct regular status reviews with Delivery and Managed Services teams.
• Monitor and evaluate customer satisfaction metrics.
• Collaborate on developing sales strategies.
• Track and analyze account performance.

Requirements

• Professional proficiency in English and Spanish, both written and verbal.

Role

Profile Required Education / Degree Requirement : Bachelor's Degree in Business Administration, International Business, Accounting, Finance, or related field.

Years of Experience

3 to 6 years of experience in 6-week sales cycle and SMB market segment. Industry expertise in Manufacturing, Wholesale Distribution, Supply Chain, or Finance sectors.

Commercial Focus

Enhance overall account success. Cultivate strategic alliances with alliance partners. Achieve established sales quotas and targets. Maintain customer retention rate within the installed base. Secure contracts with an average duration exceeding 6 months. Ready to join Bring IT? Apply now and help shape the future of digital transformation. 🚀✅