CE Facilitator

Responsibilities

• Assist instructors with all aspects of course preparation and logistics, including providing training on VIN’s real-time classroom environment, processing and preparing materials, and generally assisting with the development and delivery of the course.
• Provide technical assistance to instructors, ensuring a smooth online teaching experience and addressing any issues that may arise.
• Provide participant support via phone and email, addressing inquiries, troubleshooting technical issues, and guiding them through the course enrollment and completion processes.
• Track and analyze participant registration, attendance, feedback, and learning outcomes to assess program effectiveness and identify areas for improvement.
• Work with VIN’s Education Managers to expand the curriculum and develop new course offerings.
• Maintain VIN’s commitment to member satisfaction in all interactions.
• Work with VIN’s technology team to resolve defects, define new processes, and generally contribute to the ongoing improvement of VIN’s CE delivery systems.

Minimum Qualifications

Demonstrated passion for education. Proficiency with computer technology and software including MS Office and basic web page maintenance. Zoom and Keynote knowledge is preferred. Strong interpersonal and communication skills. Strong organizational and project management skills, with the ability to manage multiple projects simultaneously. Professionalism and a commitment to quality and integrity. Be self-motivated with the ability to work independently and in a team environment. Candidate must be available to work during some evening and weekend class hours. Daily work schedule is 8am-5pm PST Desired, but not required: Experience in the veterinary profession or animal-related field. Previous experience in online education or instructional design. Previous experience with veterinary medicine education/teaching.

Benefits

VIN currently offers full-time employees benefits including Medical (with HRA), Dental, Vision, Life Insurance, FSA (medical and dependent care) as well as a 401k with a company dollar-for-dollar match up to 6% and start accruing vacation and sick time as of your first day. Wage range is $21-$25/hour; full time position