Software Application Engineer WT & 1st

Responsibilities

• Software installation and customer training on site

Ihre Aufgaben

1st level online support

Technical support for software maintenance customers

• Sales support through demos and presentations, and customer support through implementation
• Willingness to travel approx. 50% (trips within North America)
• Preparation / tracing of errors (bugs) for software programming

Testing of software releases (user tests)

Assistance in the creation of training manuals for software modules and software interfaces

Ihr Profil

Experience as a software technician and in 1st level support (ideally in a technical software application environment)

Experience in dealing with databases (MS SQL Server)

Communication and guidance (teaching) skills in dealing with customers

Exceptionally good written and spoken English

• Understanding of technical relationships (ideally in CNC production, tools, CAD / CAM, etc.)
• Warum wir?
• Independent, varied activities
• Dedicated, young team
• Small, uncomplicated, family environment
• Worldwide network of sales, support, and development partners
• Home office
• Further training opportunities
• Work location North America (West Coast)