Spa Manager

Responsibilities

• Duties and Responsibilities As Spa Manager, I will assume full responsibility for the efficient operation in the following: Keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.
• Lead seamless daily spa operations, conducting quality inspections and ensuring exceptional service recovery to maintain guest satisfaction.

Qualifications

To execute the position of a Spa Manager, I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results including the following: High school diploma or equivalent and at least 3 years’ experience in similar luxury spas and health clubs with proven references. A hospitality diploma/degree from a recognized hospitality school is preferred. Graduated or have a broad knowledge of anatomy and physiology, massage therapy, and beauty therapy at either NVQ, ITEC, or CIDESCO. Understanding and specialization of various beauty products, aesthetic appliances, their specifications, and uses. Knowledge in the use of facial, nail, or other beauty technology as required to fulfill spa treatments. Service-oriented with an eye for details. Self-motivated and energetic. Fluent in English; I understand that additional languages are preferred. All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role. The above is intended to provide an overview of the role and responsibilities of a Spa Manager at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.