Clinician Strategy & Operations Manager (FTC)

Turn clinician operations strategy into measurable results through sharp analysis, cross-functional leadership and improvements that make care delivery more efficient and scalable. This role is a 15-month fixed-term contract, covering a period of maternity leave.

About Foundation Partners

• Our client is a fast-growing UK mental health provider that has scaled significantly in recent years and is now investing in how the business plans and delivers change.
• About the role This role supports the Clinician Supply & Operations teams in planning and delivering on key strategic priorities and operational improvements.
• The successful candidate will lead key strategic initiatives, use data and analysis to identify risks and opportunities, and generate insights that support decision-making.
• Working across teams, they will help solve operational challenges and turn strategic priorities into measurable results.

Responsibilities

• Support the development and execution of the Clinician Supply & Operations strategy, ensuring priorities are aligned to wider business objectives and growth plans • Lead strategic projects and workstreams from problem definition through to implementation, coordinating stakeholders and tracking delivery against agreed outcomes • Conduct detailed analysis of operational performance, identifying trends, root causes, risks and opportunities across clinician supply, workforce operations and related functions • Develop business cases, recommendations and action plans to support operational improvements, investment decisions and strategic initiatives • Support the Director of Clinician Supply & Operations with annual planning, forecasting, goal-setting and executive reporting requirements • Support Workforce Planning team in creation and maintenance of key dashboards and KPI reporting that provides visibility of operational health and progress • Proactively investigate areas of concern or risks within the business, using data and stakeholder engagement to identify underlying issues and recommend corrective actions • Drive continuous improvement initiatives focused on efficiency, scalability, quality and operational effectiveness • Support the preparation of board, executive and leadership materials, ensuring strategic decisions are underpinned by robust analysis and clear recommendations • Establish structured approaches to tracking benefits realisation and measuring the impact of strategic initiatives • Act as a strategic partner to leaders across the business, helping translate complex data and operational challenges into actionable plans • Manage the Data Analysts in the Workforce Planning function, driving high performance and continuous improvement to our data capabilities
• Measures of Success (First 12–24 Months) • Key operational risks, bottlenecks and performance opportunities are identified and addressed through data-driven analysis and actionable recommendations • Strategic projects are delivered successfully and within a clear framework, achieving agreed business outcomes within expected timelines • Senior stakeholders have access to high-quality reporting, insight and recommendations that improve decision-making and prioritisation • Operational performance dashboards and KPIs are embedded and regularly used to monitor business health and drive accountability • Continuous improvement initiatives deliver measurable gains in efficiency, service performance, utilisation or commercial outcomes • Strong cross-functional relationships are established, enabling effective collaboration and delivery across departments • The Clinician Supply & Operations senior team is supported by timely, accurate and actionable strategic insight, improving planning and execution across the function

Requirements

• About you Skills and Abilities • Significant experience in strategy, operations, consulting, business performance or a similar analytical role • Strong problem-solving capability, with experience structuring complex issues and developing practical solutions • Advanced analytical skills, including experience working with large datasets and translating insight into recommendations • Experience leading cross-functional projects involving multiple stakeholders • Strong commercial acumen, with the ability to understand the operational and financial implications of decisions • Experience creating executive-level presentations, reporting and business cases • Experience working closely with operational teams to identify and implement improvements • Experience partnering with Product, Technology and Data teams to deliver workforce tooling and automation • Experience working in fast-paced, scaling companies • Experience in regulated environments (healthcare, life sciences or similar) desirable
• Behaviours • Highly analytical and naturally curious, with a strong desire to understand how businesses operate • A generalist who loves diving into new areas and improving their performance • Outcome-focused, taking ownership and driving initiatives through to completion in ambiguous and changing environment • Collaborative and influential, able to build credibility with stakeholders at all levels • Pragmatic and action-oriented, balancing strategic thinking with operational delivery • Collaborative and influential, able to align multiple stakeholders around a shared workforce strategy • High standards, low ego; credible, data-driven and respected by peers • Resilient, calm and able to manage competing priorities in a fast-growing organisation • Effective communicator, able to tailor messages to relevant audience