Veterinary Receptionist
Innovetive Petcare
- Cookeville, Tennessee
- On-site
- Posted
This job is closed: the employer no longer lists it.
Responsibilities
- Greeting clients and patients with warmth, professionalism, and compassion
- Answering multi-line phones and managing client communications
- Scheduling appointments and coordinating patient visits
- Maintaining accurate medical records and client information
- Supporting veterinarians and technicians with administrative tasks
- Educating clients on hospital services and patient care recommendations
Requirements
- Previous veterinary receptionist, veterinary assistant, healthcare, or customer service experience preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- The ability to multitask and stay organized in a fast-paced setting
- Comfort using computers, scheduling software, and technology
- A calm, compassionate demeanor during emotional or stressful situations
- A dependable work ethic and team-oriented attitude
Weekday shifts may range from
- 7:30 AM – 5:30 PM
- 10:30 AM – 7:30 PM
- Occasionally later based on hospital needs
Saturday hours: 8:00 AM – 12:00 PM
Flexibility for evening shifts is highly preferred as we continue expanding our urgent care services, with future opportunities for shifts extending until 10:00 PM
Compensation
- $14.00–$17.00 per hour, depending on experience
- Some of the responsibilities you will own in this role:
- Processing payments and handling financial transactions accurately
Maintaining a clean, organized, and welcoming reception area
Delivering exceptional customer service in a busy veterinary environment
Qualifications
Flexibility to work evenings, weekends, and occasional holidays as needed
Full-Time Team Member Benefits Include
As part of
- Innovetive Petcare, we offer a comprehensive benefits package designed to support your personal and professional wellbeing:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and paid holidays
- Employee Assistance Program (EAP) for mental health support
- Continuing education (CE) opportunities and career development
- Discounted pet care
- A fun, inclusive, and supportive workplace culture
Compensation
$14.00 - $17.00 / hour
