Fleet Controller

Responsibilities

Key Responsibilities

• You will liaise with Vehicle suppliers to ensure all orders are processed in line with agreed SLA’s
• You will handle vehicle service, defect and breakdown requests following company procedures and guidelines, ensuring minimal disruption to internal customers / contracts
• You will ensure SLA’s are achieved with minimum downtime
• You will investigate and respond to Internal customer / External Supplier Queries
• You will update fleet management systems
• You will assist in general fleet desk duties, providing support when needed for other aspects of the fleet department

Requirements

• Experience and Qualifications
• Problem solving abilities
• Excellent Customer Service Skills
• Industry knowledge of light & heavy commercial vehicle industry
• Excellent planning, organisation and time management skills
• Enthusiastic and proactive approach to your work
• Must recognise the importance of working as part of a team to deliver service and operational performance within a safe working environment

Preferred

• Knowledge of workshop practices and charges is an advantage
• IT skills, Microsoft Word and Excel would be an advantage
• Previous experience of fleet management software packages would be an advantage (Jaama Key2 in particular)

Pay

Compensation

£30,000 - £32,000 / year

Benefits

• Salary and Benefits
• We offer a competitive salary based on experience along with a full benefits package.

Equal opportunity

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Armed Forces-friendly

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Privacy

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.