Performance Analyst Apprentice

Responsibilities

• Collecting, validating and maintaining operational performance data.
• Producing regular reports and dashboards to monitor contract performance.
• Assisting with the analysis of KPIs and identifying trends or areas for improvement.
• Supporting the production of management information for internal teams and Welsh Water.
• Helping investigate performance issues through data analysis and root cause identification.
• Working with operational teams to ensure accurate and timely reporting.
• Maintaining data quality and ensuring information is accurate and consistent.
• Supporting continuous improvement initiatives across the contract.
• Assisting with the creation and maintenance of performance documentation and reporting processes.
• Using Microsoft Excel, Power BI and other business systems to manipulate and present data.

Key Responsibilities

Developing knowledge of data governance, reporting standards and business intelligence throughout the apprenticeship.

Skills, Knowledge & Expertise

• GCSEs (or equivalent), including Mathematics and English at Grade 4/C or above.
• An interest in data, reporting or business performance.
• Strong numerical and analytical skills.
• Good attention to detail and a methodical approach to work.
• Excellent communication skills and the confidence to work with a variety of stakeholders.
• A willingness to learn new systems and technologies.
• Good organisational skills and the ability to prioritise tasks.
• Experience using Microsoft Office, particularly Excel, would be beneficial but is not essential.

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer

We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie+-policy.

Compensation

£16,640 - £26,436.80 / year