Reinstatement Agent

Responsibilities

• Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
• Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
• Help manage the frame and cover programme and ensure KPIs are met
• Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
• Have knowledge and experience of Reinstatement for Utilities

Maintain a customer focus

• Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback
• Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude Understanding and complying with regulations including NRSWA
• Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
• Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

We are looking for someone to

Have operational responsibility for the reinstatement teams and their in-day activities

Skills, Knowledge & Expertise

• A good understanding and experience of the Utilities industry
• Previous experience working on Civils related projects
• NRASWA qualification
• Full and clean driving license
• Good awareness of health and safety
• Computer literate and familiar with basic software packages

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Compensation

£30,000 - £45,000 / year