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Quality Engineer

Franklin Electric

Responsibilities

  • Utilize quality tools including 8D, 5-Why, Fishbone Diagrams, SPC, MSA, Gauge R&R, and DOE.
  • Monitor manufacturing processes through statistical process control and capability analysis.
  • Investigate customer complaints and internal nonconformances and coordinate corrective actions.
  • Participate in new product development and design reviews to ensure quality and manufacturability requirements are met.
  • Conduct internal audits and support compliance with ISO 9001 and other applicable quality standards.
  • Collaborate with suppliers to resolve quality concerns and improve incoming material performance.
  • Support validation of activities, engineering changes, and process improvements.
  • Train production personnel on quality procedures, standards, and inspection techniques.
  • Develop quality metrics and report performance trends to leadership.
  • Participating in cross-functional teams focused on safety, quality, delivery, and cost. Align product, process, and customer quality issues to determine root causes and implement corrective actions.
  • Lead and support continuous improvement activities focused on reducing defects, scrap, and rework.
  • Perform other duties as assigned.

Key Responsibilities

Skills Knowledge and Expertise

Skills and Abilities

  • Strong understanding of SPC, PFMEA, Control Plans, and Lean Manufacturing principles.
  • Knowledge of dimensional inspection methods, metrology, and calibration systems.
  • Ability to read engineering drawings and interpret GD&T.
  • Working knowledge of manufacturing processes, process controls, and validation techniques.
  • Effectively communicates information and responds to questions in person-to-person and small group situations with vendors, internal and external customers, and peers.
  • Works with mathematical concepts such as fundamentals of algebra, geometry, and trigonometry.
  • Solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
  • Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
  • Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others
  • Frequently make decisions of both minor and major importance, which may affect the work operations of other employees
  • Deal effectively with people at all levels in manufacturing operations.

Education and Experience

  • Bachelor’s degree in engineering, Engineering Technology, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical field required.
  • Working knowledge of mechanical/electrical metrology, e.g., gauges and handheld instruments.
  • Significant experience with education providing in-depth knowledge of statistics and/or statistical process control preferred.
  • Computer Skills

Intermediate

Spreadsheet, database, Microsoft Office suite, Intelex, Minitab, Datamyte, and statistical software such as Quality Analyst.

Basic

Alphanumeric data entry, word processing/typing.

Certificates and Licenses

Auditing experience and certification preferred.

Preferred Manufacturing Experience

Experience in one or more of the following:

Electronics and Electrical assembly of electromechanical products

  • ROTO molding, fiberglass RTM molding, extrusion processes, or electrical panel building
  • Metal fabrication or machining operations
  • Pump, motor, or industrial equipment manufacturing

Physical Activities

  • While performing the functions of this job, the employee is:
  • Continually required to sit; use hands to finger, handle, or feel; and talk or hear.
  • Regularly required to reach with hands and arms.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Occasionally required to stand and walk.
  • The employee must frequently lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision.
  • The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and expectations.

Environmental Conditions

  • Ability to work in both office and manufacturing environments
  • The noise level in the work environment is usually moderate.